Return & Exchange
Time Frame for Returns
Returns are accepted within 7 days from the date of delivery. To be eligible, items must be returned in their original condition — unworn, unwashed, unaltered, and with all tags attached.
If you receive an item that is defective or damaged, please contact Denvlot Support Team within 7 days so we can arrange a replacement, exchange, or refund after inspection.
Conditions for Eligibility
Any worn or washed item, or item without a tag, will not qualify for a refund.
Process for Refund
Refund Method
Refunds will be processed within 10 business days of receiving the defective item.
A refund will only be issued after the returned item is received and inspected.
Incorrect/Wrong Size Items
If the items are incorrect or the size is incorrect upon receipt, Denvlot will cover all shipping costs and provide a full refund or exchange within the specified timeframe. Customers have 7 days from the date of purchase to contact Denvlot regarding an incorrect item or size.
Allowances
Special allowances may be offered during events such as anniversaries, sales, or special promotions.
General Terms
Denvlot reserves the right to modify these policies at any time. These policies apply only to purchases made directly through www.Denvlot.com. Don’t hesitate to get in touch with support@denvlot.com for any inquiries or clarifications regarding our policies.
